Here at Viabi we take your privacy very seriously.
Growithis, Inc. d/b/a Viabi has created this privacy policy to let you know what information we collect when you access and use this Viabi web site and the meeting productivity services we provide via our intelligent assistant, why we collect it, and how it is used. Our Privacy Policy is governed by our Terms of Use. Capitalized terms not otherwise defined in this Privacy Policy shall have the meanings set forth in the Terms of Use.
Viabi offers a suite of services (our “Services”) that enables users to interact with a smart voice which analyze store and treat the information given including voice commands and any documentation associated with that information (the “Information”). All users should have access to the Information, and the organizer or host of the Service (the “Host”) determines who gets invited to use the Service. Our Terms of Use require all users to use the Services in compliance with applicable law.
By accessing and using this Site or Mobile Application and availing yourself to our Services, you acknowledge the data practices described in this Privacy Policy and our Terms of Use. We may periodically make changes to this Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by sending an email message to the email address you most recently provided to us and/or by prominently posting a notice on our Site. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes, so we encourage you to visit this web page often. If you do not consent to this Privacy Policy, please do not access and use the Site and our Services.
- The Collection of Information; Why We Collect It; and How We Use It.
PERSONAL INFORMATION FROM YOU AS HOST OF A MEETING
To engage our Services as a Host, you generally need to be a registered Viabi account holder (in contrast to the other participants in your meetings who do not have to be registered Viabi account holders). We allow limited recording functionality via Mobile Application or via partnership integrations without registration where we obtain your email address from the mobile application store or integration partner, but Hosts need to register in order to enjoy the full functionality. When you register for a Viabi account, we will ask you to complete our new account registration page where we will collect the following personally identifiable information from you:
WE COLLECT:
Your email, username, a password and contact preferences.
WHY WE COLLECT IT AND HOW WE USE IT:
To validate your email.
To create and support your Viabi account and provide you with customer service.
To communicate with you, for example informing you about your Viabi account, security updates and Site and Mobile Application information.
To identify you to the other participants in meetings that you Host.
To enable other users to collaborate with you regarding the Service content and benefit from our Services.
To contact you about Viabi features, products, services and other promotions that can enhance your use of the Services, in accordance with your communications preferences.
To enforce compliance with our Terms.
WE COLLECT:
At your election, your name, image and other personally identifiable information.
WHY WE COLLECT IT AND HOW WE USE IT:
To populate your user profile.
WE COLLECT:
Your credit card information, including your address, to be collected following any free trial period
WHY WE COLLECT IT AND HOW WE USE IT:
To process your payments. (Viabi uses reliable third-party payment processors and retains only limited information about your payment transactions.)
WE COLLECT:
The time and geographic area where you use your computing devices when you interact with the Services.
WHY WE COLLECT IT AND HOW WE USE IT:
To localize your interaction with the Services and improve our understanding of how you and other users interact with the Services.
To help you verify use of your Viabi account.
WE COLLECT:
At your election, your location and calendar information.
WHY WE COLLECT IT AND HOW WE USE IT:
To coordinate participation in your meetings by you (as Host) and the individuals you invite to your meetings (as meeting participants).
To enhance and supplement your meeting information with location and calendar information.
To make suggestions regarding how you might improve your use of the Services or implement the Services with respect to your calendared meetings.
WE COLLECT:
Actions you perform when using the Services.
WHY WE COLLECT IT AND HOW WE USE IT:
To administer the Services and improve the features and usability of the Services.
To recommend to you additional features that may enhance your use of the Services.
WE COLLECT:
The emails you send to and from your Viabi account.
WHY WE COLLECT IT AND HOW WE USE IT:
To detect spam, malware or other potential security concerns.
To block delivery of such emails in the event they are determined to be spam, infected with malware or subject to other potential security concerns.
As noted above, from time to time, we may contact you via email with information about the Services and features that we think may be beneficial to you and special offers. You may opt-out of such communications at any time by following the opt-out instructions provided in emails or by logging into your Viabi account via our Site and changing your contact preferences. However, you will continue to receive essential Services-related and Viabi account-related information, even if you unsubscribe from promotional emails.
WE COLLECT:
Your email address from our Site and/or via Mobile Application.
WHY WE COLLECT IT AND HOW WE USE IT:
We may collect your email address or other contact information in the event that you email us with a question. We use that information to answer your question and, where we believe appropriate, to send you emails with additional information about the Services.
WE COLLECT:
Deep learning and mapping of your speech patterns, vocabulary and meeting interactions.
WHY WE COLLECT IT AND HOW WE USE IT:
To enable the artificial intelligence engine powering Viabi’s Services to improve its recognition and understanding of your speech patterns and vocabulary.
To minimize errors in processing the information.
To enhance our ability to generate and provide you and your users with useful information regarding the Service.
To support Viabi’s efforts to generate useful analytic data, improve the Services, and identify flaws in, and useful features for, the Services.
To recommend to you additional features that may enhance your use of the Services.
WE COLLECT:
Information regarding when and where a command is held and any tags (i.e. descriptive information) related to that meeting.
WHY WE COLLECT IT AND HOW WE USE IT:
To provide the history and context for a meeting to enhance the Service
In addition to the uses of information described above, Viabi uses various tools and technologies to analyze the collected information detailed above in order to power features of our Services and to improve our Services for you. This may include, for example:
Providing you information most relevant to how you are using the Services at a specific time or location; and
Providing you information relevant to a process or voice commands that you are creating or reviewing.
LEGAL BASIS OF DATA PROCESSING:
Your data will be processed on the following legal bases:
- your consent pursuant to Art. 6(1)(a) GDPR,
- for the performance of a contract with you pursuant to Art. 6(1)(b) GDPR
NON-IDENTIFIABLE AND AGGREGATED INFORMATION
When you visit the Site, use the Mobile Application or avail yourself to the Services, we or our affiliates and service providers collect and retain certain information that cannot be used to identify you, such as the nature and frequency of your use of Mobile Application and/or visits to the Site, the Site web pages you visit and how long you spend at the Site. We or our affiliates and service providers may use that information or aggregate it with other information to monitor the number of visitors to our Site and/or users of Mobile Application, how users use and interact with our Mobile Application, our Site and Services, and our users’ demographics. We use this information to monitor and improve our Services. We may also use this information to help us describe our Services to current and prospective users, business partners and other third parties.
- Information Access, Sharing and Disclosure
INFORMATION ACCESSED BY VIABI OR ITS SERVICE PROVIDERS
As a general rule, Viabi’s employees and service providers do not monitor, review or listen to your information that is recorded, process and stored by our Services; however, we list below the limited circumstances in which our employees and service providers will access or review your information :
We need to do so to evaluate problems with the quality of the Service. We need to do so for other troubleshooting purposes.
We believe our Terms of Use has been violated and confirmation is required or we otherwise have an obligation to review your meeting information as described in our Terms of Use.
We believe it to be necessary to protect the rights, property or personal safety of Viabi and its users (including to protect against potential spam, malware or other security concerns).
We do so in order to comply with our legal obligations.
INFORMATION PROVIDED TO YOUR USERS
When you engage the Services and invite Viabi to process your information, some of the personally identifiable information you provided to Viabi will be shared with the users that you choose expressly.
Your status as a user of the Services will be visible to all users.
Your email address and any profile information that you have provided will be used to identify you as the Host and distributed to other users.
The Information will be made accessible to the users for whom we’ve received an email address, enabling them to read, and conduct searches on, the Information, subject to Viabi’s confirming their participation by validating their email.
The data generated while using the Service will be made accessible to whom we’ve received an email address.
Your email address or profile information will be used to identify the information that is distributed to your users, including with respect to the access given to the Information.
VIABI’S DISCLOSURE OF YOUR PERSONAL INFORMATION
Viabi does not sell or rent your personal information or meeting information. It is yours and will remain yours. Except for actions you take to engage the Services to communicate and collaborate with your users, we only disclose your personal information under the following circumstances:
Where we have your explicit consent to share such information.
ny sharing of such information with service providers will maintain your data rights as specified in this Privacy Policy.
Where we believe it is necessary to investigate potential violations of our Terms, to enforce the Terms, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Services including sharing data of EU and Swiss individuals in response to lawful requests from public authorities to meet national security and law enforcement requirements.
We will not disclose your Personal Data or information unless we believe such disclosure is required by law or we believe it is necessary to: comply with a legal obligation; act in urgent circumstances to protect the personal safety of users of the Site, the Services, or the public; or protect against legal liability.
We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
We may send information about Viabi via email to those whom you invite to use the Service to see if they’d like to try Viabi; unless doing so would be in violation of applicable law. Other than that, Viabi does not use personal information or other information for advertising or marketing purposes.
In cases of onward transfer to third parties of the personal data of EU and Swiss individuals received pursuant to the EU-US and Swiss-U.S. Privacy Shield, Viabi is potentially liable. Notwithstanding the foregoing, Viabi is not responsible for any disclosure, publication or use of your personal information.
- Managing your Information; Information Storage and Transfer
YOUR CHOICE REGARDING PERSONAL DATA
You can use the Site and Mobile Application without providing any personal information; however, if you choose not to provide any personal information, you will not be able to open a Viabi account or engage the Services. You may still be able to use Mobile Application without providing personal information, albeit with limited functionality.
Your information will be recorded and saved based upon how you engage the Services. Your information will be stored by Viabi to enable retrieval, search, and voice recognition.
ACCESSING, CORRECTING OR DELETING YOUR INFORMATION
Viabi is committed to transparency, and we want EU data subjects to have access to Personal Information that we may have about them and/or the devices that they may use to access the Internet. If you’d like to update, correct, delete, or deactivate any personal information that you have provided to Viabi, and/or you reasonably believe that Viabi has personal information pertaining to you, please send your request to support@growihtis.com, and we will process your request within a reasonable timeframe or as required by law. If you have an account with Viabi, you may be able to access and correct your information and deactivate your account after logging into your account.
You can stop using the Services at any time; and if you deactivate your account, the content in your account, including your profile will be automatically deleted within one (1) year. Viabi will endeavor to accommodate all reasonable requests to access, correct or delete your personal information unless it is required to be retained by law or for lawful business purposes. Once information is deleted from your Viabi account, it will no longer be accessible to you or others who may access the Services. Viabi’s back-up and archiving systems may retain residual copies of your personal information for up to one year due to the nature of those systems’ operations. EU data subjects seeking to view, edit, delete, port, or otherwise restrict Viabi’s use of their Personal Information collected via the Website. You may email us to support@growithis.com for information and instructions governing Viabi’s honoring of data subject access rights. For more about rights for EU data subjects, please scroll down to the section marked as “EU DATA SUBJECTS.”
WHERE YOUR INFORMATION IS STORED AND PROCESSED
When you engage the Services, the personal information and non-personally identifiable information that you submit and the commands you create will be transferred to and stored on Viabi servers in the United States. By submitting this information to Viabi and/or engaging the Services, you acknowledge and agree that such information, including personal information, will be transmitted to and hosted and accessed in the United States. Data privacy laws or regulations in your home country may differ from those in the United States; however, with the exception of EU and Swiss data subjects under Privacy Shield as described below, we will collect, store and use your personal information, and non-personally identifiable information in accordance with this Privacy Policy and the applicable laws of the United States.
DATA SECURITY
Viabi is committed to protecting the security of your information and takes reasonable commercial precautions to protect it. By using Services, you agree that our security practices as defined in this data security provision are sufficient. Viabi uses industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, internet data transmissions cannot be guaranteed to be 100% secure, and we cannot guaranty the security of information during its transmission between you and us.
If Viabi learns of a security system breach, we may attempt to notify you and provide information on protective measures, if available, through the email address that you have provided to us or by posting a notice on our Site. Depending on where you live, you may have a legal right to receive such notices in writing.
INFORMATION COLLECTED FROM MINORS
Viabi requires its users to be at least 18 years of age. Viabi does not knowingly collect personal information from individuals under the age of 18. If you are under the age of 18, please do not submit any personal information through the Site. If you have reason to believe that a child under the age of 18 has provided personal information to Viabi through this Site, please contact us and we will endeavor to delete that information from our databases.
EU DATA SUBJECTS
In addition to the above reference privacy practices, EU Data subjects are granted special rights under the General Data Privacy Regulation. While Viabi does not actively market our services to persons located in the EU at this time, we understand that EU data subjects may use the Services as Hosts and meeting participants and visit the viabi Website. Our data protection office may be reached at support@growithis.com.
Viabi’s legal basis for processing the Personal Information of EU data subjects varies: Viabi processes Personal Information that is required to provide the Services under contractual necessity, and; we process the Personal Information collected via our Website and associated sales and marketing programs under our legitimate interest where we have ascertained that the processing is not high risk and will not violate fundamental human rights. We personal data such as your contact information via the Website with consent.
Viabi is committed to transparency, and we want EU data subjects to have access to Personal Information that we may have about them and/or the devices that they may use to access the Internet. Our process for accessing and correcting data processed via the Services is described above. EU data subjects seeking to view, edit, delete, port, or otherwise restrict Viabi use of their Personal Information should email support@growithis.com for information and instructions governing Viabi’s honoring of data subject access rights.
PRIVACY SHIELD
Viabi complies with the EU-US Privacy Shield and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Viabi will certify that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. We are subject to the investigatory and enforcement powers of the FTC with respect to our adherence to Privacy Shield.
- Contacting Viabi
Our goal is to respect your privacy. If you have any questions, comments or concerns about our Privacy Policy, you may contact us by email at support@growithis.com.
ENFORCEMENT AND PRIVACY COMPLAINTS BY EU AND SWISS CITIZENS
In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, Viabi commits to resolve complaints about your privacy and our collection or use of your personal information. Persons located in the European Union and Switzerland who have inquiries or complaints regarding this privacy policy should first contact us at support@growihtis.com.
We have further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
